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Customer Care

aniyellow01_tiltsideways_up.gif This is used as a guide only, it does not determine quality or price, only durability. This has been designed to help you find the material best suited for your purpose. 

aniyellow01_tiltsideways_up.gif  For Care and Maintenance see these site's by clicking on links

Dal-Tile Corp.http://www.daltileproducts.com/careandmaint.cfm

American Olean Tile:http://americanolean.com/tile_care.cfm

Marble Institute Of America:http://www.marble-institute.com/consumerresources/care.cfm

Brick

    Existing in several earth tone colors, brick tiles should be treated with a stain resistant sealer. Floor brick is normally used in outdoor setting and can be arranged in appealing geometric patterns. Brick tiles are a fine floor choice for informal or rustic decor.

 

Cement

    Cement tiles are poured into molds, then fires or dried naturally. color may be added. sealing is required after installation for moisture and stain resistance.

 

Ceramic

    Ceramic tile is made from clay or other minerals. the extruded material is shaped and fired in a kiln. Clay tiles are then further treated in one of two ways:

aniyellow01_tiltsideways_up.gif Unglazed - (quarry tiles) the pigment or natural color is there during  firing and is part of the tile itself. Unglazed tile needs to be sealed for stain resistance.

aniyellow01_tiltsideways_up.gif Glazed - color is added to the tile after firing. the glasslike surface is bonded to the tile. Glazed tile offers more color choices than unglazed. Glazing allows brighter colors to be used and adds stain resistance. Because of their slick, glassy surface, glazed tiles are used mostly on walls or countertops.

 

Granite

    An excellent choice for kitchen countertops, floors, and other heavily used surfaces. Granite resist heat, and is also one of the most bacteria-resistant kitchen surfaces, and it is not affected by citric acid, coffee, tea, alcohol, or wine. It is also nearly impossible to scratch, and with proper cleaning, will not stain under normal use.

 

Marble

    Ideal for foyers, floors, lavatory tops, counter tops, fireplaces, and hearths. Marble adds a sophisticated element to your home, it adds a wonderful appearance and has superior characteristics. Marble should be cared for as you would a fine wood finish. Using coasters on table tops and cleaning up spills immediately will preserve marble's natural beauty.  Honed Marble (matte finish) needs a penetrating sealer applied. And should be re-applied every couple of years. In food preparation areas, the sealer needs to be non-toxic and safe for use on preparation surfaces. If using in showers or other wet areas you need to seal the marble for protection against soap scum and etching from hard minerals in the water.

 

Mosaic

    Porcelain or ceramic mosaic tile are 2 x 2 or smaller. They can be individually installed or can be found pre-mounted on mesh or paper sheets. Mosaics may be glazed or unglazed.

 

Pavers

    Pavers resemble brick, but are thinner. Like quarry tile, pavers need sealing for moisture and stain proofing. Shale based pavers are used for patios as well as interior floors.

 

Porcelain

    The material is fired at very high temperature, making a hard surface. Their smooth surface can be slippery, especially when a glossy glaze is used. That's why porcelain tile is found more often on walls than floors. Porcelain tile is hard and dense, a latex portland cement mortar is the minimum bonding material to be use. It is also harder to cut when installing, installation will cost a little more because of the type of blade needed to cut it.

 

Saltillo

    Saltillo or Mexican tile  is air dried rather that kiln dried. Drying outdoors in the sun makes this tile a little softer and less durable. the exposure to the elements also gives the tile a look that is unique. When used indoors a sealer is required, and should be sealed every couple of years.

 

Slate

    Slate is a fine-grained, metamorphic stone derived from sedimentary rock shale. Commonly used on; counter tops and back splash's, floors, fireplace facings. A penetrating sealer needs to be applied. And should be re-applied every couple of years. In food preparation areas, the sealer needs to be non-toxic and safe for use on preparation surfaces.

 

Travertine

    Travertine marble is a variety of limestone formed in pools by the slow precipitation of hot, mineral-rich spring water. The "holes characteristic of travertine were created when carbon dioxide bubbles trapped as the stone was being formed. Commonly used on floors, fireplace facings, counters. A penetrating sealer needs to be applied. And should be re-applied every couple of years. In food preparation areas, the sealer needs to be non-toxic and safe for use on preparation surfaces

 

 

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michael@germanytilecompany.com